How to Share Agent through Agent Hub in Bold Agent

The Agent Hub lists available agents and lets authorized users access them directly. After an agent is shared, users can find it in the hub and start chatting immediately.

This article explains how to share an agent through Agent Hub, configure access, and verify that the agent is available to the right users.

Prerequisites

Before you begin, make sure that

1. You have access to the Agent Builder.
2. The agent is already created and configured.
3. The required agent version is available and published.

Ways to Share an Agent Through Agent Hub

You can share an agent through Agent Hub in any of the following ways

• While publishing the agent version.
• From the agent list in Agent Builder.
• From the agent configuration after the agent version has been published.

Share an Agent While Publishing

When you publish an agent version, a confirmation dialog appears and allows you to share that version immediately through Agent Hub.

1. After you complete the agent configuration, click Publish.

2. In the confirmation dialog, select the Agent Hub tab next to Widget.
3. Turn on the Share publicly toggle.

4. Select the required access level:
   • Global to make the agent available to everyone in the organization, or
   • Groups to restrict access to selected contact groups, teams, or both.

5. Click Share.

Once sharing is enabled, the published agent version becomes available in Agent Hub according to the selected access level.

Hub portal: https://syncfusion.boldagent.ai/hub

Share an Agent from the Agent List

You can also share a published agent directly from the agent list in Agent Builder.

1. Open Agent Builder.
2. Locate the required agent in the list.
3. Click the More actions icon for that agent.

4. Click Share.

5. In the Share dialog, select the Agent Hub tab.
6. Turn on the Share publicly toggle.
7. Select the required access level:
   • Global to make the agent available to everyone in the organization, or
   • Groups to restrict access to selected contact groups, teams, or both.

8. Click Update.

After you update the sharing settings, the selected agent version becomes available in Agent Hub based on the configured access level.

Share or Update Access from Agent Configuration

You can enable sharing or update access settings at any time after publishing.

1. Open the required agent in Agent Builder.
2. In the Agent Configuration panel, go to Agent Hub.

3. Open the Share tab.
4. Turn on the Share publicly toggle.

5. Select the required access level: Global or Groups.

When sharing is turned on, the agent becomes discoverable in Agent Hub for the selected audience. When sharing is turned off, the agent is hidden from other users.

Access Levels

When you share an agent, you can control who can use it.

Global

Use Global to make the agent available to all users in your organization.

Groups

Use Groups to restrict access to selected users. You can assign:

• Contact groups,
• Teams, or
• Both.

Verify Agent Availability

After sharing is enabled, open Agent Hub and confirm that the agent appears for the intended users. Authorized users can open the agent and start interacting with it immediately.

Manage Sharing Settings

• Turn off Share publicly to hide the agent from Agent Hub and remove access for other users.
• Turn on Share publicly to make the agent discoverable based on the selected access level.
• Update the access level at any time to switch between Global and Groups access.
• Changes take effect immediately for the selected agent version.

Note: Sharing in Agent Hub is version-specific, so every new version requires a manual review and update of sharing settings before publishing to ensure proper access and governance.

Your agent is now shared and accessible through Agent Hub.